POLICIES & LIMITATIONS

Clear boundaries.
Better conversations.

How our website and AI assistant should be used.
01

AI assistant purpose

Mavikral AI provides general information about our capabilities and helps visitors identify potentially relevant services. It is an automated assistant, not a human representative.

02

AI limitations

AI-generated responses can be incomplete or incorrect. Prices, timelines, project scope, compatibility, contractual terms and other commitments are valid only after confirmation by the Mavikral Technologies team.

03

No invented commitments

The assistant is instructed not to invent client results, partnerships, certifications, prices, delivery dates or guarantees. If company-specific information is not verified, it should refer the visitor to our team.

04

Sensitive information

Do not send passwords, API keys, payment-card details, government identification numbers or other secrets through the chatbot. Only share contact and project information that is necessary for your enquiry.

05

Conversation limits

To protect availability and prevent abuse, the chatbot may limit message length, conversation history, response length and request frequency. Access may be temporarily restricted when limits are reached.

06

Third-party AI processing

The chatbot uses Google Gemini through an API. Messages sent to the chatbot are transmitted to the AI service to generate a response. Do not use the chatbot for confidential information unless you are comfortable with that processing.

07

Professional advice

The assistant is not intended to provide definitive legal, medical or financial advice. For those matters, use an appropriately qualified professional.

08

Website information

We aim to keep website information accurate, but service scope and availability can change. Contact the team to confirm information that is important to a purchasing or project decision.

09

Contact

For project confirmation, privacy questions or a human response, contact info@mavikraltech.eu.

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